SITP Home admin February 6, 2020

Helping organisations

build transformation capabilities to curb manpower challenges and improve productivity

With professional guidance, companies can leverage on service design methodology to optimise processes and curate innovative experience to stand out among the competitors.

THE SITP PROCESS

Service Design

1
DISCOVER

Service design approach, Customer Persona Curation

2
DEFINE

Identifying Problems, Customer Journey Mapping

3
DEVELOP

Ideation, Process Optimisation with Job Redesign, Value Proposition

4
DELIVER

Case Studies, Service Blueprint & Prototyping

An Explainer

Leverage on the SITP Programme

Learning Journey

Watch how So Pho benefited from the SITP programme and achieved Manpower Reduction plus Decrease in Service Delivery Time. 

SITP helps companies build
job redesign new processes digital marketing new products service experience training capability
PROGRAMME BY
SUPPORTED BY
STRATEGIC PARTNERS