by Singapore Productivity Centre
Helping organisations
build transformation capabilities to curb manpower challenges and improve productivity
With professional guidance, companies can leverage on service design methodology to optimise processes and curate innovative experience to stand out among the competitors.
THE SITP PROCESS
Service Design
DISCOVER
Service design approach, Customer Persona Curation
DEFINE
Identifying Problems, Customer Journey Mapping
DEVELOP
Ideation, Process Optimisation with Job Redesign, Value Proposition
DELIVER
Case Studies, Service Blueprint & Prototyping
An Explainer
Leverage on the SITP Programme
Learning Journey
Watch how So Pho benefited from the SITP programme and achieved Manpower Reduction plus Decrease in Service Delivery Time.
SITP helps companies build
job redesign new processes digital marketing new products service experience training capability
PROGRAMME BY
SUPPORTED BY
STRATEGIC PARTNERS
